Incomplete Orders & Abandoned Checkouts

Track customers who didn't complete their purchase • Updated: Dec 17, 2025 at 2:05 PM

Potential Revenue at Risk: ₹3,87,450
47 customers started checkout but didn't complete payment. 18 had payment failures. Send reminders to recover lost sales.
Payment Failed
18
Last 7 days
₹1,24,350 value
Checkout Abandoned
23
Reached checkout page
₹1,87,900 value
Form Incomplete
15
Partial form submission
₹75,200 value
Total Potential
₹3.8L
Can be recovered
28% avg recovery rate

Recent Incomplete Orders

RK
Ramesh Kumar
ramesh.k@example.com +91 98765 43210
25 mins ago
Services Selected (2)
GST Filing - Monthly
Compliance Service
₹2,500
ITR Filing - Individual
Income Tax Service
₹1,999
Order Total ₹4,499
Status
Payment Failed
Failure Reason
Insufficient Funds
Payment Method
UPI - PhonePe
Checkout Started
Dec 17, 2025 at 1:40 PM
Last activity: 25 minutes ago
PS
Priya Sharma
priya.s@example.com +91 98234 56789
2 hours ago
Services Selected (1)
Private Limited Registration
Business Setup
₹12,999
Order Total ₹12,999
Status
Checkout Abandoned
Last Step
Payment Page Viewed
Drop-off Point
Select Payment Method
Checkout Started
Dec 17, 2025 at 12:05 PM
Last activity: 2 hours ago
AP
Amit Patel
amit.p@example.com +91 99887 76655
45 mins ago
Services Selected (3)
GST Registration
Registration Service
₹3,500
Tax Consultation
Advisory Service
₹2,999
Bookkeeping - Monthly
Accounting Service
₹3,500
Order Total ₹9,999
Status
Payment Failed
Failure Reason
Transaction Timeout
Payment Method
Credit Card
Checkout Started
Dec 17, 2025 at 1:20 PM
Last activity: 45 minutes ago
SK
Sneha Kapoor
sneha.k@example.com +91 97654 32108
3 hours ago
Services Selected (1)
ITR Filing - Salaried
Income Tax Service
₹1,499
Order Total ₹1,499
Status
Form Incomplete
Completed
Personal Info (60%)
Pending
Document Upload, Payment
Form Started
Dec 17, 2025 at 11:05 AM
Last activity: 3 hours ago
VJ
Vikram Joshi
vikram.j@example.com +91 96543 21098
5 hours ago
Services Selected (2)
GST Audit Support
Audit Service
₹8,500
Tax Planning - Annual
Advisory Service
₹7,999
Order Total ₹16,499
Status
Checkout Abandoned
Last Step
Reviewing Order
Drop-off Point
Before Payment Page
Checkout Started
Dec 17, 2025 at 9:05 AM
Last activity: 5 hours ago
AM
Anjali Mehta
anjali.m@example.com +91 95432 10987
1 hour ago
Services Selected (1)
Proprietorship Registration
Business Setup
₹4,999
Order Total ₹4,999
Status
Payment Failed
Failure Reason
Bank Server Down
Payment Method
Net Banking - SBI
Checkout Started
Dec 17, 2025 at 1:05 PM
Last activity: 1 hour ago • Retry attempt: 2